Booking Terms & Conditions
Clear, transparent terms for all astrophotography workshops, Northern Lights expeditions, and experiences with Keen Astro.
These terms and conditions apply to all expeditions, workshops, tours, photography training, and experiences provided by Andy Keen / Keen Astro. By booking or participating, you confirm that you have read and agree to these terms.
1) Payments & Pricing
The full price is confirmed at booking. Deposit
A non-refundable deposit secures your place. Final Balance
Due no later than 90 days before the start date. Late Bookings
Must be paid in full. Important
We provide guided experiences only — not package holidays. Flights, accommodation, insurance, and equipment are not included unless stated.
A non-refundable deposit secures your place. Final Balance
Due no later than 90 days before the start date. Late Bookings
Must be paid in full. Important
We provide guided experiences only — not package holidays. Flights, accommodation, insurance, and equipment are not included unless stated.
2) Cancellations by You
Scheduled experiences are exempt from the 14-day cooling-off period. Within 14 days
Refund minus fees. More than 90 days
Deposit non-refundable. Within 90 days
Payments non-refundable. Travel insurance is strongly recommended.
Refund minus fees. More than 90 days
Deposit non-refundable. Within 90 days
Payments non-refundable. Travel insurance is strongly recommended.
3) Cancellations by Us
We may cancel or modify experiences due to external factors. You will receive:
- a full refund, or
- transfer to another date
4) Force Majeure
We are not liable for events outside our control including weather, transport disruption, or government restrictions.
5) Weather & Astronomy
Experiences depend on natural conditions. Sightings cannot be guaranteed.
6) What’s Included
Only services listed on the experience page are included.
7) What’s Not Included
Flights, accommodation, meals, insurance, and equipment are not included unless stated.
8) Participant Responsibility
Participants must follow safety instructions and behave responsibly.
9) Risk & Liability
Outdoor experiences involve inherent risks. We are not liable for injury, equipment loss, or travel disruption.
10) Travel Responsibility
Participants are responsible for their own travel arrangements.
11) Photography & Media
Images may be used for promotional purposes. You may opt out at any time.
12) Data Protection
Data is handled in accordance with GDPR. Contact: andy@keenastro.com
13) Governing Law
These terms are governed by the laws of Malta.
14) Contact
Email: andy@keenastro.com





